Business Email Etiquette Video

Provide clear guidelines for your workers on appropriate use of email in the workplace


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With our Business Email Etiquette video DVD Kit, you receive:

  • 20 minute Video DVD
  • 10 Tip Document (Word Format)
  • Certificate of Completion Template
  • Scheduling sheet to track your learners
  • Quiz and Quiz Key
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Business Email Etiquette Program

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HR Proactive's Business Email Etiquette Video DVD Program is an easy tool to help employers meet their obligation to provide best practices for the use of email as an efficient communication tool in the workplace. This video examines what is and is not appropriate business behavior for using email effectively and the steps for addressing issues that arise when sending emails. Lastly, we will provide you with some helpful tips for using and managing emails.

Email has become an essential resource in the workplace as a communication tool with supervisors, co-workers, suppliers and customers. Your email message is received almost instantaneously and can facilitate a fast response. You can communicate with multiple people at the same time and share documents without having to take the time to print and send via mail or courier service. Email also provides an electronic record of communication for future reference.

Although these are some of the benefits of using email, there can also be drawbacks. When you send an email, do you consider the impact of your words on the recipient? Have you ever hastily sent emails without contemplating the risk of misinterpretation or misunderstanding? Was email the best method of communication? Getting your intended message across can sometimes be a challenge. Recipients are unable to see your facial expressions or hear vocal inflections that typically imply tone. Once a message is delivered, you are unable to see the reaction of the reader and adjust your message accordingly.

Email can also be used inappropriately:

  • Spreading gossip
  • Sending inappropriate or suggestive jokes
  • Making evaluative comments and disparaging remarks about other people or the organization
  • Including attachments that are not suitable for work such as material that is pornographic or discriminatory

Employees should be aware that behaviors mentioned above could violate the company's Anti-Harassment policies.

Always practice proper business email etiquette. Be polite, courteous and professional, identify precisely the message you want to convey, and choose your words carefully. Remember, effective communication builds strong business relationships while ineffective communication can damage both the organization's reputation as well as your own.



plus taxes and shipping

Or order the 11 Course Compliance Training video DVD Bundle by phone


With our 11 Course Compliance Training video DVD Bundle, you receive:

  • 11 video DVDs
  • 11 Test & Quiz Answers

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